If you notice a transaction that you didn’t authorize, let us know right away by following steps outlined below:


  1. Click on the form to the left and click Raise a Request.
  2. Select the category “Report Fraud”, then click Continue.
  3. Enter ‘payment id & description of your request, click Next and follow the on-screen instructions.


Make sure that the suspicious activity you observe isn’t from a family member using your card without your knowledge, or from a recurring payment such as a monthly Subscription