Signup with Razorpay
How can we help you today?
Enter your search term here...
Reach out to us
Check ticket status
I have signed up with Razorpay. How do I complete my activation form?
What are the documents needed to sign-up?
Where do I find the templates for website policies?
I have submitted my activation form. When will my account get activated?
My account is not yet activated, it's been too long since I got any update, what do I do?
See all 9 articles
How do I change the email ID where I receive the transaction related mail?
How do I change my login/registered email ID of my account?
How do I update my bank account information?
What do Webhooks do?
How do I customize my checkout?
See all 10 articles
Can I accept International Payments through Razorpay?
How can I start accepting international payments through Razorpay?
Does Razorpay support cross border wire transfers?
What currencies does Razorpay support?
What is the settlement cycle for international payments?
See all 15 articles
What are settlements?
How to check settlements in my bank account?
The status of my settlement shows as failed on the dashboard. What do I do?
How to reconcile settlements along with the transactions made?
How do I integrate Razorpay?
How do I generate the API keys?
How do I get my secret key?
How do I test the payment flow of Razorpay for my website?
Do you have any test cards where I can check my integration?
See all 6 articles
What does the transaction section cover?
How do I capture a payment?
How do I initiate a refund?
Do you charge for refund?
I’m unable to refund a payment. What do I do?
See all 7 articles
What is Razorpay dashboard?
Navigating your way around the Dashboard
Chargebacks and Frauds
What is a chargeback?
How do I report a fraud transaction?
I am looking to collect Subscriptions from my customers.
I see that you provide a solution to split payments. Tell me more.
I would like to accept payments via bank transfers. Does Razorpay support such payments?
Does Razorpay provide Invoices?
How do I calculate GST applicable on my business transactions?
Is GST mandatory for businesses with annual turnover less than 20 lakhs?
How do I update GSTIN on my dashboard?
How do I change my GSTIN?
How do I calculate the GST charges on the transactions?
See all 7 articles
What is the Partner Program?
What changes when I move to the Partner Program?
What are the benefits for Partners?
How should we go ahead with the new integration change?
When will Razorpay deprecate the older integration?
What is Razorpay Instant Settlements?
What are types of instant settlements ?
Am I eligible for instant Settlements ?
Are there any additional charges to avail Instant Settlements ?
How do I sign up for Instant Settlements ?
See all 12 articles